SAP Network Weblogs |
- Don’t call me I will call you
- 2009 SAP Marketing Innovators Competition: Grand Valley State University
- SCN Community Day - Australia 2009
- 10 important points to consider while working with inventory management
- Contact Center Trends in the New Reality (Part 1): From Cost-Minimization to Revenue/Margin Optimization
| Don’t call me I will call you Posted: 15 Jun 2009 05:32 AM PDT Inbound marketing with RTOM |
| 2009 SAP Marketing Innovators Competition: Grand Valley State University Posted: 15 Jun 2009 05:32 AM PDT Our team's winning story from beginning to end |
| SCN Community Day - Australia 2009 Posted: 15 Jun 2009 05:31 AM PDT Report on SDN Community Day Australia 2009 from Brisbane held on Sunday 14th June 2009. |
| 10 important points to consider while working with inventory management Posted: 14 Jun 2009 08:25 PM PDT Some important points and sap notes related to stock management in BI. |
| Posted: 14 Jun 2009 12:51 PM PDT This multi-part blog series examines emerging contact center trends and discusses how SAP software -- including the SAP CRM Interaction Center and SAP BCM -- can help organizations capitalize on these trends. In this blog entry, we look at how the strategies of many contact centers have shifted from pure cost-minimization, to a focus on service differentiation and service revenue/margin optimization. |
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